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Policy library

Browse the policies that guide our 3,000+ team members across the Greater Houston area.

HRWorkplace

Workplace Health & Safety Policy

Keeping every store, donation center, and office safe for our team and shoppers.

Updated 3/13/2026
HR

Equal Employment Opportunity Policy

Our commitment to a workplace free of discrimination — for everyone we hire and serve.

Updated 2/11/2026
HRBenefits

Employee Leave Policy

Vacation, sick, parental, bereavement, and FMLA leave for full and part-time team members.

Updated 2/11/2026
HRConduct

Code of Conduct & Disciplinary Policy

How we treat each other, our shoppers, and the donors who fund our mission.

Updated 2/11/2026
HRConduct

Donor & Shopper Confidentiality Policy

Handling donor, participant, and team-member information with care.

Updated 2/11/2026
HRBenefits

Compensation & Benefits Policy

Pay practices, health benefits, retirement, and tuition support for the Goodwill family.

Updated 2/11/2026
HR

New Team Member Onboarding

Your first 30 days at Goodwill Houston — from orientation to your first shift on the floor.

Updated 1/28/2026
HRWorkplace

Remote & Hybrid Work Policy

Guidelines for support center and program staff working from home or in a hybrid schedule.

Updated 1/15/2026